Product and account support
Submit a ticket when you need help with Opti-Behavior Free, Opti-Behavior Pro, downloads, activation, updates, analytics configuration or a reproducible issue on your WordPress site.
Opti-Behavior
made by OptiUser
Get expert help from the team building your analytics stack.
Use the secure support portal below for installation questions, Pro access, license issues, bug reports and product guidance. We keep every conversation attached to your account so follow-up is fast and organized.
Install & activation
Free plugin setup, Pro download access, license activation and update questions.
Feature guidance
Heatmaps, funnels, A/B testing, session recordings, form analytics and settings.
Bug reports
Share steps, screenshots and environment details so we can reproduce and fix issues faster.
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Secure portal
Contact OptiUser support
Log in or create a support request below. Include your WordPress URL, plugin versions, PHP version and screenshots when possible.
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Before you submit
Details that make support faster.
Support is much easier when we can reproduce what you see. Add the practical details below and we can usually point you to the right fix quickly.
Website URLThe WordPress site where Opti-Behavior is installed.
Plugin versionsFree and Pro version numbers from your Plugins screen.
EnvironmentPHP version, WordPress version, theme and relevant caching/security plugins.
Reproduction stepsWhat you clicked, expected result, actual result and screenshots if available.
