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Danger Zone: resetting data

1 min read

Deletions here are permanent. Export what you need first. Only administrators can use the Danger Zone.

Settings → Danger Zone has five tabs.

TabWhat it does
Full ResetDelete chosen categories of data, or everything
Date RangeDelete data collected between two dates; data outside the range is kept
Smart CleanupRetention periods, manual spam/bot cleanup, repair and integrity tools
Auto ScheduleCleanup tasks, scheduled auto-cleanup and cleanup history
UninstallWhether data is deleted when you delete the plugin

Full Reset #

Full reset with checkboxes and sizes per category: sessions and pageviews, visitors, events, heatmap data, recordings, traffic sources, error tracking, Smart Insights, funnels, forms and reports, A/B testing
Pick categories; each shows its size.
  • Tick only the categories you want to delete; each shows its current size, and the total is shown.
  • Heatmap Data includes archived heatmaps (since 1.9.2). Deleting Smart Insights also resets the menu colour.
  • Each reset is written to Cleanup History.

Date Range #

Deletes clicks, scrolls, movements, form interactions, sessions, pageviews and heatmaps recorded between two dates, and visitors who have no session left. Useful after a test campaign or a bot attack.

Smart Cleanup and Auto Schedule #

Retention and scheduled cleanup are explained in Data retention and cleanup.

Uninstall #

See Uninstalling cleanly.

Expected result #

The chosen data is gone, the sizes drop, and the reset appears in Cleanup History.

FAQ #

Can I undo a reset? #

No. Only archived archive-page heatmaps can be restored, within 30 days.

Does a reset delete my settings? #

No. Settings stay; only the Uninstall option can delete them.

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