Skip links
View Categories

Troubleshooting: form not detected

1 min read

Requires Opti-Behavior Pro. Form Analytics is a Pro module. View pricing or start the 6-month free trial.

If a form does not appear in Form Analytics or shows no data, work through this checklist.

Requirements #

  • Plan: Opti-Behavior Pro

Form not detected #

  • Unsupported form plugin. Detection covers Contact Form 7, WPForms, Gravity Forms, Forminator, Ninja Forms, Everest Forms, SureForms, and native HTML. Other builders need a custom adapter via the opti_behavior_form_adapters filter.
  • Form loaded after tracking. Forms injected very late by custom scripts may miss detection; ensure the form is in the initial DOM or loaded normally.
  • Tracking script blocked. Confirm the Opti-Behavior script runs on the page and is not stripped by cache or optimization plugins.

Detected but no data #

  • No real interactions yet. Metrics appear only after visitors use the form.
  • Consent pending. In Full Tracking with a consent banner, tracking waits for consent.
  • You are excluded. Admin visits may be excluded from tracking.
All Tracked Forms table where the WordPress Comment Form is detected but shows zero submissions and 0% conversion, illustrating a detected form with no conversion data

Expected result #

The form appears in Opti-Behavior → Forms and accumulates metrics as visitors interact.

FAQ #

My builder is not in the list. Can I still track it? #

Native HTML detection may catch it; otherwise a developer can add an adapter with the provided filter.

Related articles #

Leave a comment

Explore
Drag