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Funnels overview and how drop-off is calculated

< 1 min read

A conversion funnel measures how visitors move through a sequence of steps toward a goal. Opti-Behavior shows the drop-off at each step so you can find leaks. This article explains the concept.

How a funnel works #

You define ordered steps, each matched by a URL rule. Opti-Behavior counts how many sessions reach each step in order.

How drop-off is calculated #

  1. The first step sets the starting population of sessions.
  2. Each later step shows how many of those sessions continued to it.
  3. Drop-off is the percentage lost between one step and the next.
Conversion funnel visualization across five steps (Shop, Category, Cart, Checkout, Order Received) showing per-step completion percentages and drop-off from 100% down to 18.5%

Expected result #

The funnel chart shows the biggest drop-off step, your best place to focus optimization.

FAQ #

Do steps have to be visited in order? #

Yes. Funnels count sessions that progress through the steps in sequence.

Related articles #

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