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Managing recordings: watched, share, download, delete

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Pro feature. Session recording is part of Opti-Behavior Pro. Start the 6-month free trial to unlock it.

ActionWhereResult
Mark as watched / unwatchedRow menu or playerHelps a team split the review
Copy linkPlayerA link to this recording for another admin
Download recordingRow menuA file of the recording for your archive or support
Delete recordingRow menuRemoved permanently

Bulk and automatic deletion #

  • Recordings expire automatically with the heavy-files retention (90 days by default).
  • Delete all recordings: Settings → Danger Zone → Full Reset → Recordings.
  • Delete a period: Danger Zone → Date Range.

Team routine #

  • Split the week’s recordings with the Not watched filter; each person marks what they watched.
  • Paste the copied link in your task tool when a recording shows a bug.
  • Download a recording only for support or an audit, then delete the file.

Expected result #

Your list reflects what was reviewed, and old recordings disappear on their own.

FAQ #

Can a visitor ask to delete their recording? #

In Full Tracking, delete the visit’s recording or the period; in Anonymous Mode recordings are not linked to a person.

No, only for users who can view recordings.

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