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Insight statuses and workflow

1 min read

Each card has a status you set, and a lifecycle Smart Insights fills in.

Statuses #

StatusMeaningCounts as open?
NewJust detectedYes
ReviewedYou opened itYes
In progressYou are working on itYes
ResolvedYou fixed it – the before/after measurement startsNo
Auto-resolvedThe problem disappeared by itselfNo
IgnoredNot relevant for youNo
Closed: rule updatedAn updated rule no longer confirms it; never counted as a winNo
Merged into a twin cardAnother card has exactly the same dataNo

Use the Choose status menu on a card or in its detail view.

The lifecycle #

Cards showing the lifecycle Detected, Diagnosed, Hypothesis, Testing, Verified
Lifecycle dots under each card title.
  1. Detected – the signal fired.
  2. Diagnosed – the causes and the segment are measured.
  3. Hypothesis – a change to try is proposed.
  4. Testing – an A/B test or a change is running.
  5. Verified – the before/after measurement confirmed the result.

After you resolve #

Resolving freezes the “before” numbers. For the next two weeks a daily job measures the same signal again. The card then shows a Result: improved, worse, or inconclusive when traffic was too low. See Did the fix work?.

Expected result #

Your list shows only what is still open, and resolved cards carry a measured result.

FAQ #

Can I reopen a card? #

Yes, set it back to In progress.

What does Auto-resolved mean? #

The signal no longer fires, without you marking it resolved.

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