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Error status workflow: open, investigating, resolved

< 1 min read

Requires Opti-Behavior Pro. Errors & Performance is a Pro module. View pricing or start the 6-month free trial.

Every tracked error carries a status so your team can see what is new, being worked on, or done. This article explains the workflow.

Requirements #

  • Plan: Opti-Behavior Pro

The statuses #

  • Open — newly detected, not yet triaged.
  • Investigating — someone is working on it.
  • Resolved — fixed; kept for reference.
  • Ignored — known and intentionally not actioned (e.g., third-party noise).

Steps #

  1. Go to Opti-Behavior → Errors Tracking → JS Errors (or Friction Events).
  2. Open an error and change its Status.
  3. Use the status filter to focus on Open items during triage.
Errors table status filter dropdown expanded showing Open, Investigating, Resolved and Ignored options next to error rows with their status badges and resolve or ignore actions

Expected result #

Your error list stays clean: new problems stand out, and resolved or ignored items are filtered away.

FAQ #

Does resolving an error delete it? #

No. It is kept with a Resolved status so recurrences are easy to spot.

Related articles #

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