Everything about your licence is in Settings → License & Quota: plan, status, activations and quotas.
| Task | How |
|---|---|
| Activate | Enter the key and activate |
| Move to another site | Deactivate here, then activate on the new site |
| Check activations and quotas | Shown on the tab |
| Repair / Validate | Re-checks the licence immediately |
If the licence server is unreachable #
Since 1.9.2, when your site cannot reach the Opti-Behavior licence server (firewall, DNS, blocked outbound connection), checks pause for 2 minutes after a failure and background checks wait at most 8 seconds, so your site never slows down. The tab keeps showing the last confirmed licence (“Last confirmed … ago”). Pro features are not affected. Activation, deactivation and Repair / Validate always retry at once.
Quotas #
Pro plans include a recording quota. License & Quota shows your usage; when the quota is exceeded, a notice tells you and new recordings pause until the next period or an upgrade. Other Pro modules keep working.
Expected result #
The licence is active on the sites you use and the activation count matches.
FAQ #
Activation limit reached. #
Deactivate a site you no longer use, or upgrade your plan.
My host blocks outbound connections. #
Allow HTTPS requests to api.optiuser.com.
