Table of Contents
Pro feature. Session recording is part of Opti-Behavior Pro. Start the 6-month free trial to unlock it.
| Protection | How |
|---|---|
| Masked inputs | Everything typed in fields is replaced by stars (setting on by default) |
| Consent | In Full Tracking, recording starts only after the visitor accepts |
| Self-hosted storage | Recording files are stored on your server |
| Encryption | Recordings are stored encrypted; replaying them needs an active Pro licence |
| Retention | Files expire after 90 days by default |
| Access | Only users who can manage Opti-Behavior can watch them |
Good practices #
- Keep Mask all inputs on.
- Mention recordings in your privacy policy.
- Shorten retention if you do not need 90 days.
- Add the cookie preferences shortcode so visitors can withdraw consent. See GDPR compliance guide.
What a masked recording looks like #
Fields appear with stars instead of text. You still see which field was focused, how long the visitor stayed and whether an error appeared – enough to fix the form, without reading any personal data.
Consent flow in Full Tracking #
- Visitor arrives: the page is tracked cookie-free, nothing is recorded yet.
- Visitor accepts the banner: recording starts from that moment.
- Visitor refuses: no recording.
- Visitor withdraws later with the cookie preferences shortcode: recording stops and identifiers are removed.
Expected result #
Recordings show behaviour, never what visitors typed.
FAQ #
Can I unmask a field? #
Masking is global to protect visitors; use Form Analytics to measure fields without values.
Are passwords ever recorded? #
No. Password fields are always masked.
