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Turn shop counting on or off

< 1 min read

Shop counting is on by default when WooCommerce is active. To change it: Opti-Behavior → Settings → Traffic & Behavior → Shop events, tick or untick Count shop events, then click Save.

What it counts #

Product views, adds to cart, removals from the cart, checkout starts, coupons, failed payments and paid orders, per day and per product.

What it never stores #

Totals only: no order number, customer, e-mail address, postal address or coupon code. Counters are kept as long as the raw data (Data retention setting). Pro: shop events show in recordings only in Full Tracking mode and with the visitor’s consent.

What the Shop screen shows #

Off: the card Shop counting is off, with a link to Settings.

Opti-Behavior Shop screen when shop counting is off, with the link to Settings.

On, before the first product visit: Counting starts now. The first products show after their first visit.

Opti-Behavior Shop screen on the first day: counting starts now.

Related #

Shop screen · Data retention

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